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Service Concept

Spare Parts Procurement Made Easy

For your convenience, HIGER has set up an online service support platform so that our customers and distributors can easily access all the information related to technical support, warranty claim processing and spare parts procurement.

Are you using HIGER genuine spare parts?

The use of genuine accessories and spare parts guarantees the reliable, efficient and safe operation of your HIGER vehicle. Our spare parts and components are specifically designed to handle the stress conditions on a HIGER vehicle. Therefore, when you need a replacement part, we highly recommend you not to use substandard generic parts which might potentially cause damage and affect the overall performance and fuel efficiency of your HIGER unit.

HIGER Shows You the Way

In order to provide better service and understanding on our products, HIGER regularly organizes on-site training sessions for our global network of distributors and final customers.

Apart from the on-site training conducted overseas, covering all relevant aspects such as bus operations, maintenance, or fault diagnosis, training sessions can be also arranged in our company headquarters in China including visits to our production lines and workshops.

Driver training is also a fundamental part of HIGER’s comprehensive training plan. Upon request, HIGER service team can help you improve your business profitability by teaching best practices to your drivers while operating any particular HIGER vehicle, thus improving safety, fuel efficiency and reducing wear and tear of the unit and its components.

Below are some examples of successful training programs and activities conducted by HIGER specialists both in China and all over the world.

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