Dongfeng Cummins Strengthens its After-sales Services in Africa
To further solidify its position in Africa, Dongfeng Cummins has been strengthening its after-sales services on the continent.
Recently, Dongfeng conducted a survey in Mozambique. When hearing that one vehicle failed to operate smoothly for nearly one month, the company immediately sent its service engineers to help its customer solve the problem. Thanks to its quick response, the truck operator got its problems solved in just one day. In addition, it received several training sessions provided by Dongfeng for free.
According to the customer in Mozambique, it currently operates vehicles with Dongfeng ISDe engines, all of which boasts a mileage of over 80,000 km. It plans to introduce 260 units buses equipped with Dongfeng Cummins engines in 2019.(www.chinabuses.org)