“Summer Cares”-Premium Service from King Long
05 August 2011
www.chinabuses.org: 2011 KingLong Summer Cares Service activities with the motto “considerate care and professional assistance” spread from Shanghai to the seven sales regions on June 27th, and the key regions were Shanghai, Changsha, Chengdu, Guangzhou, Xi’an, Harbin and Shijiazhuang.
Deputy general manager of KingLong Company ZHU, Guoqiang said to Editor-in-chief of Chinabuses.org WU, Yongqiang, “Uptrend of transportation cost due to the fuel tax reform and ongoing rise of oil price is a great challenge for bus enterprises. What King Long cares most is how to guarantee more profits for customers and lower maintenance cost. The goal of our after-sale service is to provide customers with high-standard service except for hardware devices to gain their trust.”
This “Summer Cares” is one part of KingLong after-sale service improvements.
“Summer is a fire-prone season. Buses on fire will cause property losses and even threaten the safety of the people. We want to strengthen the customers’ awareness of fire prevention, publicize the fire prevention measures and bring them into routine maintenance.” Senior engineer of KingLong after-sale service department WANG, Haiying told the reporter.
Effective “Summer Cares”
KingLong Staff Inspect the Bus in Guangzhou Activity Site
Director of Technology Department of Sichuan Chengdu Long-distance Transport (Group) Company YAO, Hong described the after-sale service of King Long with “responsible”. They had 1060 buses in the company and 370 buses were KingLong. YAO, Hong said to the reporter “In our company KingLong sets two service spots. Reasonable layout, in-time maintenance and cheap materials are only the basic services of KingLong. What’s more, they dare to take their responsibilities to solve all the problems. ”
In Chengdu Activity Site
Source : www.chinabuses.org:
Editor : Song
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